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Aloy — Customer workspace for B2B teams
Run B2B post-sales around accounts instead of tickets
B2B customer conversations have moved into shared Slack and Teams channels, but support tools are still built for B2C tickets. Aloy is the customer workspace built for how B2B teams actually work today: support, success, and intelligence around accounts instead of tickets. Every conversation files against its account, so account health and cross-customer patterns come from what customers actually say. We're opening Early Access now and looking for our first teams to build with.
Hey Product Hunt 👋
I spent years in B2B SaaS watching our customer conversations move into shared Slack and Teams channels. Customers loved it. Our teams didn't cope well: context scattered across channels, and legacy support tools that didn't even connect to Slack. Bolting AI onto that mess was its own kind of pain, good models on garbage data.
The question that stuck with me came up everywhere, not just in leadership. Customer success needed it for renewals, product for what to build next, marketing for case studies: which customers are we actually in good shape with? Nobody could really answer it. We guessed, from usage data and whoever remembered the last conversation.
So I built Aloy. The idea that kept sharpening as I worked on it: if the real conversations already live in Slack and Teams, the account, not the ticket, should be the thing everything hangs off. Health, open issues, history, and cross-customer patterns all come from what customers actually said.
We're opening Early Access and I'd love a few teams to build this with. If you're running B2B post-sales out of duct tape right now, I especially want to hear from you. Happy to answer anything in the comments.
About Aloy — Customer workspace for B2B teams on Product Hunt
“Run B2B post-sales around accounts instead of tickets”
Aloy — Customer workspace for B2B teams was submitted on Product Hunt and earned 1 upvotes and 2 comments, placing #100 on the daily leaderboard. B2B customer conversations have moved into shared Slack and Teams channels, but support tools are still built for B2C tickets. Aloy is the customer workspace built for how B2B teams actually work today: support, success, and intelligence around accounts instead of tickets. Every conversation files against its account, so account health and cross-customer patterns come from what customers actually say. We're opening Early Access now and looking for our first teams to build with.
On the analytics side, Aloy — Customer workspace for B2B teams competes within Customer Success and Customer Communication — topics that collectively have 19k followers on Product Hunt. The dashboard above tracks how Aloy — Customer workspace for B2B teams performed against the three products that launched closest to it on the same day.
Who hunted Aloy — Customer workspace for B2B teams?
Aloy — Customer workspace for B2B teams was hunted by Serkan Şentürk. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Aloy — Customer workspace for B2B teams including community comment highlights and product details, visit the product overview.
Serkan Şentürk